I attempted to call their customer support number, and was told by means of tape-recording it'll be closed due to "unexpected circumstances" and they do not know when it'll open. Lovely. Whatever took place to pride of made item, or consumer complete satisfaction? I'm not even attempting to handle Sears, which is very little better.
So we got our fourth replacement from Stearns and Foster and chose to change the type of bed completely. Sears was terrific to deal with, they even credited us $890 on the difference of the upgrade so we paid an extra $300 to go with the lux estate ultra plush hybrid bed.
The adjustable base often goes down on it own and smells odd still after 3 months. Odors like hay is the only method I can describe it. But I would recommend the lux estate hybrid ultra plush bed if you are looking for the softest bed!I would give no stars if possible.
I saw the imprints about a year after purchase. I thought my back and hips were harming due to exercise, but I believe it's this inexpensively made bed. I can't believe they are permitted to stay in organization with ripping individuals off. We had a bed prior to this one for about 20 years and no problems.
We now seem like we require to purchase a new mattress due to the fact that of the indentations and sagging triggering us pain in the back. Will never buy another Stearns and Foster. Have this Stearns and Foster high profile for simply over a year. 14 mo. to be precise. I weigh approx. 130. Live alone! Stay house 6-8 mo.
This mattress crapped out in about 6 mos.!!! I'm disgusted! 3 grand plus for the Lux! No! I have actually paid people to turn, after a couple of weeks I'm in a rut. Simply awful. Purchased a bed March 2015. The middle is already sagging. Called the customer support for Sleep Train. Erica informed me that all claims would be rejected since I did not have a bar with a leg in the middle of my frame.
With all the bad evaluations, on this website alone, I will KEEP AWAY from any Stearns and Foster bed permanently !!! The customer care was of no help. On a side note, as I was speaking to the salesman about my issue, another person strolled in with the very same problem. His Explanation. Think what sort of bed that was??? Stearns and Foster.
Plainly this is the worst bed mattress we have ever owned. Within a year the mattress sagged, though not more than 1 inch. But it was like sleeping in a wagon wheel rut. Hips, shoulders, back and knees hurt every night. Stay away from this product. We purchased our king size mattress about 6 months ago and 2 months into it there were sagging spots on each side.
I feel cheated and benefited from. Will never EVER purchase another S&F item. I bought the Stearns & Foster Queen mattress for $1500.00 and within 2 years the middle drooped so bad I had a tough time getting out of bed. I am healthy, typical weight and swim laps regularly, walk and stay active.
I lastly replaced it with a Jamison for half the cost and sleep great now. I put the S & F upstairs in the guest space but nobody desires to sleep on it. It will go out on the curb. My Other half and I acquired a King Stearns & Foster Mattress/Box Spring from Ashley's Furniture.
I called Ashley's upset and arranged a representative to come out to measure. Best Mattress Topper For Back Pain 2016. 1" in deepest spot (after 22 DAYS!) and associate stated guarantee just replaces at 1 1/2". Once again, why need to we even need to call a representative after owning a mattress for 22 days ?? I read evaluations alerting me about sagging concerns prior to acquiring and I gambled that it wouldn't happen to us.
Really disappointing that we replaced an excellent bed mattress that we had with this one. I will not be acquiring a S&F again - Best Mattress Affordable Price. I acquired a Stearns and Foster queen size bed and box spring that was promoted by the sales representative as a remarkable bed set that was very firm.
The regular body indentations you were to anticipate I read about on the Stearns and Foster site that were surpassed in the very first two months. Best Mattress For Back And Hip Pain. Updated 12/16/2015 - I purchased a queen Stearns & Foster bed set, and after only a number of months with just myself sleeping on it, the bed began to sag uncomfortably.
Plus it was measured many hours after I had actually awaken and was off the bed, whereas any imprint that was there had increased to a viewed regular level. Click Resources. Customer care was unprofessional and unsympathetic when handling me and my concerns regarding the purchase of their item and the questioning of their guarantee evaluation approaches.
Great luck and pleased shopping. I bought a Stearns and Foster Firm Luxury Bed Mattress in March of 2014. I believed I was buying comfort, young boy was I incorrect. When waking up in early morning, we discover that our hips are very unpleasant (we are both side sleepers). We likewise find that we roll to the center of bed.
Visit was made and artisans came out. He said that I did not have an anxiety of 1 1/2 inches and that there was nothing they might do. I said what about my guarantee, he said I did not fall in the guidelines. I bought a company bed not rock hard (Best Mattress Back Pain).
Paid over $2600 for a king-size Stearns & Foster bed mattress at Sleepy's. Featured a ten years warranty. After 2 years, horrible imprint on both sides where we sleep. After attempting to utilize set they send out from Marshall Bed mattress and downloading pictures, could not do. I am a senior and this was very tough. Best Mattress For Seniors.