I tried to call their customer support number, and was told via recording it'll be closed due to "unforeseen circumstances" and they don't understand when it'll open. Lovely. Whatever occurred to pride of made item, or client complete satisfaction? I'm not even trying to deal with Sears, which is not much better.
So we received our fourth replacement from Stearns and Foster and chose to switch the type of bed completely. Sears was terrific to work with, they even credited us $890 on the distinction of the upgrade so we paid an additional $300 to opt for the lux estate ultra plush hybrid bed.
The adjustable base in some cases decreases on it own and smells unusual still after 3 months. Smells like hay is the only method I can explain it. However I would suggest the lux estate hybrid ultra luxurious bed if you are looking for the softest bed!I would provide zero stars if possible.
I discovered the imprints about a year after purchase. I believed my back and hips were hurting due to work out, but I think it's this cheaply made bed. I can't believe they are allowed to remain in organization with ripping individuals off. We had a bed prior to this one for about twenty years and no issues.
We now seem like we need to buy a new bed mattress because of the indentations and drooping triggering us back pain. Will never buy another Stearns and Foster. Have this Stearns and Foster high profile for simply over a year. 14 mo. to be exact. I weigh approx. 130. Live alone! Stay house 6-8 mo.
This mattress crapped out in about 6 mos.!!! I'm disgusted! 3 grand plus for the Lux! No! I've paid individuals to rotate, after a few weeks I'm in a rut. Simply awful. Bought a bed March 2015. The middle is currently sagging. Called the client service for Sleep Train. Erica informed me that all claims would be denied since I did not have a bar with a leg in the middle of my frame.
With all the bad evaluations, on this website alone, I will STAY AWAY from any Stearns and Foster bed forever !!! The consumer service was of no aid. On a side note, as I was speaking to the salesman about my issue, somebody else strolled in with the very same problem. View. Guess what type of bed that was??? Stearns and Foster.
Plainly this is the worst bed mattress we have actually ever owned. Within a year the bed mattress drooped, though not more than 1 inch. However it resembled sleeping in a wagon wheel rut. Hips, shoulders, back and knees hurt every night. Keep away from this product. We purchased our king size mattress about 6 months ago and 2 months into it there were sagging areas on each side.
I feel cheated and taken benefit of. Will never EVER buy another S&F product. I bought the Stearns & Foster Queen bed mattress for $1500.00 and within 2 years the middle drooped so bad I had a tough time getting out of bed. I am physically fit, typical weight and swim laps regularly, walk and stay active.
I finally changed it with a Jamison for half the rate and sleep terrific now. I put the S & F upstairs in the visitor space but no one wishes to sleep on it. It will go out on the curb. My Hubby and I bought a King Stearns & Foster Mattress/Box Spring from Ashley's Furnishings.
I called Ashley's upset and arranged an associate to come out to determine. Best Mattress For A Heavy Side Sleeper. 1" in deepest area (after 22 DAYS!) and associate said guarantee only changes at 1 1/2". Again, why ought to we even need to call a rep after owning a mattress for 22 days ?? I check out reviews warning me about sagging concerns prior to acquiring and I gambled that it would not happen to us.
Extremely disappointing that we replaced a great mattress that we had with this one. I will not be purchasing a S&F once again - Best Mattress Protector For Memory Foam. I bought a Stearns and Foster queen size bed and box spring that was promoted by the sales representative as an exceptional bed set that was very firm.
The typical body imprints you were to expect I read about on the Stearns and Foster site that were exceeded in the first 2 months. Best Mattress Reviews. Upgraded 12/16/2015 - I bought a queen Stearns & Foster bed set, and after only a number of months with just myself sleeping on it, the bed started to sag annoyingly.
Plus it was determined numerous hours after I had awaken and was off the bed, whereas any indentation that was there had actually risen to a viewed typical level. Go Now. Client service was unprofessional and unsympathetic when dealing with me and my issues relating to the purchase of their item and the questioning of their service warranty evaluation approaches.
Excellent luck and happy shopping. I purchased a Stearns and Foster Firm High-end Mattress in March of 2014. I believed I was purchasing convenience, kid was I incorrect. When awakening in early morning, we find that our hips are very agonizing (we are both side sleepers). We likewise discover that we roll to the center of bed.
Visit was made and artisans came out. He said that I did not have an anxiety of 1 1/2 inches and that there was absolutely nothing they could do. I said what about my guarantee, he stated I did not fall in the standards. I bought a company bed not rock hard (Best Mattress To Sleep On).
Paid over $2600 for a king-size Stearns & Foster mattress at Sleepy's. Included a ten years warranty. After 2 years, dreadful imprint on both sides where we sleep. After trying to use set they send from Marshall Bed mattress and downloading pictures, could not do. I am a senior and this was really hard. Best Mattress For Your Money.