I attempted to call their customer care number, and was informed through tape-recording it'll be closed due to "unexpected scenarios" and they do not understand when it'll open. Lovely. Whatever took place to pride of produced item, or client complete satisfaction? I'm not even attempting to handle Sears, which is very little better.
So we got our fourth replacement from Stearns and Foster and decided to change the type of bed all together. Sears was terrific to deal with, they even credited us $890 on the difference of the upgrade so we paid an extra $300 to opt for the lux estate ultra luxurious hybrid bed.
The adjustable base in some cases goes down on it own and smells weird still after 3 months. Odors like hay is the only method I can describe it. But I would advise the lux estate hybrid ultra luxurious bed if you are trying to find the softest bed!I would give no stars if possible.
I discovered the imprints about a year after purchase. I thought my back and hips were hurting due to work out, but I believe it's this cheaply made bed. I can't think they are allowed to remain in company with ripping people off. We had a bed prior to this one for about twenty years and no problems.
We now seem like we require to buy a brand-new mattress because of the indentations and drooping triggering us pain in the back. Will never ever purchase another Stearns and Foster. Have this Stearns and Foster high profile for just over a year. 14 mo. to be exact. I weigh approx. 130. Live alone! Stay house 6-8 mo.
This mattress crapped out in about 6 mos.!!! I'm disgusted! 3 grand plus for the Lux! No! I have actually paid individuals to turn, after a couple of weeks I'm in a rut. Simply awful. Bought a bed March 2015. The middle is currently drooping. Called the customer support for Sleep Train. Erica notified me that all claims would be denied since I did not have a bar with a leg in the middle of my frame.
With all the bad reviews, on this site alone, I will KEEP AWAY from any Stearns and Foster bed forever !!! The customer support was of no assistance. On a side note, as I was speaking with the salesperson about my issue, someone else walked in with the very same issue. Look At Here Now. Guess what kind of bed that was??? Stearns and Foster.
Plainly this is the worst bed mattress we have ever owned. Within a year the mattress sagged, though not more than 1 inch. However it resembled sleeping in a wagon wheel rut. Hips, shoulders, back and knees ache every night. Keep away from this item. We bought our king size bed mattress about 6 months ago and 2 months into it there were sagging areas on each side.
I feel cheated and made the most of. Will never EVER purchase another S&F item. I bought the Stearns & Foster Queen mattress for $1500.00 and within 2 years the middle drooped so bad I had a tough time rising. I am fit, typical weight and swim laps frequently, walk and remain active.
I lastly changed it with a Jamison for half the price and sleep excellent now. I put the S & F upstairs in the visitor room however no one wants to sleep on it. It will head out on the curb. My Hubby and I bought a King Stearns & Foster Mattress/Box Spring from Ashley's Furnishings.
I called Ashley's upset and scheduled a representative to come out to determine. Best Mattress Pad For Memory Foam Bed. 1" in deepest area (after 22 DAYS!) and associate stated guarantee just changes at 1 1/2". Once again, why must we even have to call an associate after owning a bed mattress for 22 days ?? I read evaluations warning me about drooping issues prior to acquiring and I gambled that it would not occur to us.
Very disappointing that we changed a great mattress that we had with this one. I will not be acquiring a S&F once again - Best King Size Memory Foam Mattress. I acquired a Stearns and Foster queen size bed and box spring that was promoted by the sales agent as a superior bed set that was really firm.
The regular body imprints you were to anticipate I check out on the Stearns and Foster website that were surpassed in the first two months. Best Mattress Store Reviews. Updated 12/16/2015 - I purchased a queen Stearns & Foster bed set, and after only a couple of months with just myself sleeping on it, the bed began to sag uncomfortably.
Plus it was determined lots of hours after I had actually awaken and was off the bed, whereas any indentation that was there had risen to a perceived normal level. Click Here To Read. Customer care was less than professional and unsympathetic when handling me and my issues concerning the purchase of their product and the questioning of their warranty evaluation approaches.
All the best and happy shopping. I purchased a Stearns and Foster Company Luxury Mattress in March of 2014. I believed I was purchasing comfort, boy was I wrong. When waking up in early morning, we discover that our hips are very uncomfortable (we are both side sleepers). We also find that we roll to the center of bed.
Visit was made and artisans came out. He said that I did not have a depression of 1 1/2 inches which there was nothing they might do. I said what about my service warranty, he stated I did not fall in the standards. I purchased a firm bed not rock hard (Best Mattress For Your Back Pain).
Paid over $2600 for a king-size Stearns & Foster bed mattress at Sleepy's. Included a ten years warranty. After 2 years, terrible indentation on both sides where we sleep. After attempting to utilize set they send out from Marshall Bed mattress and downloading pics, could refrain from doing. I am a senior and this was very hard. Best Latex Mattress Topper.