I tried to call their customer care number, and was informed through taping it'll be closed due to "unexpected scenarios" and they do not know when it'll open. Lovely. Whatever occurred to pride of produced product, or client satisfaction? I'm not even attempting to deal with Sears, which is very little better.
So we received our 4th replacement from Stearns and Foster and chose to change the kind of bed all together. Sears was terrific to deal with, they even credited us $890 on the distinction of the upgrade so we paid an additional $300 to choose the lux estate ultra plush hybrid bed.
The adjustable base often decreases on it own and smells strange still after 3 months. Odors like hay is the only method I can describe it. However I would recommend the lux estate hybrid ultra luxurious bed if you are trying to find the softest bed!I would provide absolutely no stars if possible.
I observed the imprints about a year after purchase. I believed my back and hips were harming due to work out, however I believe it's this cheaply made bed. I can't think they are allowed to remain in service with ripping people off. We had a bed prior to this one for about twenty years and no problems.
We now seem like we need to buy a brand-new bed mattress since of the indentations and drooping triggering us back pain. Will never ever purchase another Stearns and Foster. Have this Stearns and Foster high profile for simply over a year. 14 mo. to be precise. I weigh approx. 130. Live alone! Stay house 6-8 mo.
This bed mattress crapped out in about 6 mos.!!! I'm disgusted! 3 grand plus for the Lux! No! I've paid people to turn, after a couple of weeks I'm in a rut. Just terrible. Purchased a bed March 2015. The middle is currently sagging. Called the customer service for Sleep Train. Erica informed me that all claims would be denied due to the fact that I did not have a bar with a leg in the middle of my frame.
With all the bad evaluations, on this site alone, I will KEEP AWAY from any Stearns and Foster bed forever !!! The customer support was of no assistance. On a side note, as I was speaking to the salesman about my problem, another person strolled in with the very same problem. Find Here. Think what sort of bed that was??? Stearns and Foster.
Plainly this is the worst mattress we have actually ever owned. Within a year the bed mattress sagged, though not more than 1 inch. However it was like sleeping in a wagon wheel rut. Hips, shoulders, back and knees ache every night. Keep away from this item. We bought our king size bed mattress about 6 months back and two months into it there were drooping spots on each side.
I feel cheated and made the most of. Will never EVER buy another S&F product. I bought the Stearns & Foster Queen bed mattress for $1500.00 and within 2 years the middle drooped so bad I had a hard time getting out of bed. I am fit, normal weight and swim laps regularly, walk and remain active.
I lastly changed it with a Jamison for half the cost and sleep great now. I put the S & F upstairs in the guest space but no one wishes to sleep on it. It will go out on the curb. My Husband and I acquired a King Stearns & Foster Mattress/Box Spring from Ashley's Furnishings.
I called Ashley's upset and scheduled a representative to come out to determine. Best Mattress For Shoulder Pain. 1" in inmost spot (after 22 DAYS!) and representative stated service warranty just replaces at 1 1/2". Once again, why should we even have to call a rep after owning a mattress for 22 days ?? I read evaluations alerting me about drooping problems prior to acquiring and I took an opportunity that it would not occur to us.
Extremely disappointing that we replaced a good bed mattress that we had with this one. I will not be buying a S&F once again - Best King Size Mattress. I bought a Stearns and Foster queen size bed and box spring that was promoted by the sales representative as an exceptional bed set that was very firm.
The typical body indentations you were to expect I check out on the Stearns and Foster website that were gone beyond in the first two months. Best Mattress Pad Topper. Upgraded 12/16/2015 - I bought a queen Stearns & Foster bed set, and after only a number of months with just myself sleeping on it, the bed began to sag uncomfortably.
Plus it was measured many hours after I had actually awaken and was off the bed, whereas any indentation that was there had actually risen to a perceived regular level. Look These Up. Customer service was less than professional and unsympathetic when handling me and my concerns relating to the purchase of their item and the questioning of their warranty examination techniques.
Best of luck and pleased shopping. I purchased a Stearns and Foster Company High-end Bed Mattress in March of 2014. I believed I was purchasing comfort, boy was I wrong. When getting up in morning, we find that our hips are extremely unpleasant (we are both side sleepers). We likewise discover that we roll to the center of bed.
Consultation was made and craftsmen came out. He said that I did not have a depression of 1 1/2 inches which there was absolutely nothing they might do. I stated what about my warranty, he stated I did not fall in the standards. I bought a firm bed not rock hard (Best Mattress Sales).
Paid over $2600 for a king-size Stearns & Foster mattress at Sleepy's. Featured a ten years assurance. After 2 years, dreadful imprint on both sides where we sleep. After attempting to use kit they send out from Marshall Bed mattress and downloading pictures, could not do. I am a senior and this was really difficult. Best Mattress For Back And Shoulder Pain.