I attempted to call their client service number, and was informed through tape-recording it'll be closed due to "unexpected circumstances" and they do not know when it'll open. Lovely. Whatever occurred to pride of manufactured item, or consumer fulfillment? I'm not even attempting to deal with Sears, which is very little better.
So we got our fourth replacement from Stearns and Foster and decided to switch the kind of bed entirely. Sears was excellent to work with, they even credited us $890 on the difference of the upgrade so we paid an extra $300 to opt for the lux estate ultra plush hybrid bed.
The adjustable base often goes down on it own and smells unusual still after 3 months. Odors like hay is the only way I can explain it. But I would suggest the lux estate hybrid ultra plush bed if you are searching for the softest bed!I would give absolutely no stars if possible.
I saw the imprints about a year after purchase. I believed my back and hips were harming due to exercise, however I think it's this cheaply made bed. I can't think they are enabled to remain in service with ripping individuals off. We had a bed prior to this one for about twenty years and no problems.
We now seem like we need to buy a new bed mattress because of the indentations and drooping causing us back pain. Will never ever buy another Stearns and Foster. Have this Stearns and Foster high profile for just over a year. 14 mo. to be exact. I weigh approx. 130. Live alone! Stay home 6-8 mo.
This mattress crapped out in about 6 mos.!!! I'm disgusted! 3 grand plus for the Lux! No! I have actually paid individuals to turn, after a few weeks I remain in a rut. Just terrible. Bought a bed March 2015. The middle is currently drooping. Called the client service for Sleep Train. Erica notified me that all claims would be denied because I did not have a bar with a leg in the middle of my frame.
With all the bad evaluations, on this website alone, I will KEEP AWAY from any Stearns and Foster bed permanently !!! The client service was of no aid. On a side note, as I was speaking to the salesman about my problem, somebody else strolled in with the very same problem. Hop Over To This Website. Guess what kind of bed that was??? Stearns and Foster.
Clearly this is the worst bed mattress we have ever owned. Within a year the bed mattress sagged, though not more than 1 inch. However it resembled oversleeping a wagon wheel rut. Hips, shoulders, back and knees ache every night. Stay away from this item. We bought our economy size bed mattress about 6 months ago and two months into it there were sagging spots on each side.
I feel cheated and taken benefit of. Will never EVER buy another S&F product. I purchased the Stearns & Foster Queen mattress for $1500.00 and within 2 years the middle sagged so bad I had a tough time rising. I am fit, typical weight and swim laps routinely, walk and remain active.
I lastly replaced it with a Jamison for half the rate and sleep fantastic now. I put the S & F upstairs in the visitor space however nobody wishes to sleep on it. It will head out on the curb. My Partner and I purchased a King Stearns & Foster Mattress/Box Spring from Ashley's Furnishings.
I called Ashley's upset and set up a rep to come out to determine. Best Mattress For Back Pain Reviews. 1" in deepest spot (after 22 DAYS!) and associate said service warranty just replaces at 1 1/2". Again, why need to we even have to call a representative after owning a mattress for 22 days ?? I read reviews cautioning me about drooping concerns prior to acquiring and I gambled that it would not happen to us.
Very frustrating that we replaced a good mattress that we had with this one. I will not be purchasing a S&F again - Best Linenspa Mattress. I purchased a Stearns and Foster queen size bed and box spring that was promoted by the sales representative as a superior bed set that was very firm.
The typical body imprints you were to anticipate I read about on the Stearns and Foster site that were exceeded in the very first 2 months. Best Mattress Pad Topper. Upgraded 12/16/2015 - I bought a queen Stearns & Foster bed set, and after just a couple of months with just myself sleeping on it, the bed started to droop annoyingly.
Plus it was measured lots of hours after I had actually awaken and was off the bed, whereas any imprint that was there had actually risen to a perceived typical level. Visit This Page. Consumer service was unprofessional and unsympathetic when dealing with me and my concerns concerning the purchase of their item and the questioning of their warranty assessment techniques.
Great luck and delighted shopping. I bought a Stearns and Foster Company High-end Mattress in March of 2014. I thought I was buying comfort, young boy was I incorrect. When waking up in morning, we find that our hips are extremely uncomfortable (we are both side sleepers). We also discover that we roll to the center of bed.
Appointment was made and artisans came out. He stated that I did not have a depression of 1 1/2 inches and that there was absolutely nothing they might do. I stated what about my guarantee, he stated I did not fall in the standards. I purchased a firm bed not rock hard (Best Mattress Pad For Back Pain).
Paid over $2600 for a king-size Stearns & Foster mattress at Sleepy's. Featured a ten years warranty. After 2 years, horrible imprint on both sides where we sleep. After trying to utilize set they send from Marshall Mattress and downloading photos, could not do. I am a senior and this was very difficult. Best Mattress For Side Sleepers 2015.