I attempted to call their consumer service number, and was informed via taping it'll be closed due to "unforeseen circumstances" and they do not understand when it'll open. Lovely. Whatever occurred to pride of produced product, or client fulfillment? I'm not even trying to handle Sears, which is very little better.
So we got our fourth replacement from Stearns and Foster and decided to switch the kind of bed entirely. Sears was fantastic to work with, they even credited us $890 on the distinction of the upgrade so we paid an additional $300 to go with the lux estate ultra plush hybrid bed.
The adjustable base in some cases decreases on it own and smells weird still after 3 months. Odors like hay is the only method I can explain it. But I would advise the lux estate hybrid ultra luxurious bed if you are looking for the softest bed!I would give zero stars if possible.
I saw the indentations about a year after purchase. I believed my back and hips were injuring due to exercise, however I believe it's this cheaply made bed. I can't think they are enabled to stay in company with ripping individuals off. We had a bed before this one for about 20 years and no problems.
We now feel like we require to buy a new mattress because of the imprints and sagging causing us neck and back pain. Will never ever purchase another Stearns and Foster. Have this Stearns and Foster high profile for just over a year. 14 mo. to be specific. I weigh approx. 130. Live alone! Stay home 6-8 mo.
This bed mattress crapped out in about 6 mos.!!! I'm disgusted! 3 grand plus for the Lux! No! I have actually paid individuals to turn, after a couple of weeks I'm in a rut. Simply terrible. Bought a bed March 2015. The middle is currently sagging. Called the customer support for Sleep Train. Erica informed me that all claims would be denied because I did not have a bar with a leg in the middle of my frame.
With all the bad reviews, on this website alone, I will KEEP AWAY from any Stearns and Foster bed forever !!! The customer service was of no aid. On a side note, as I was speaking with the salesman about my problem, another person strolled in with the same issue. This Website. Guess what sort of bed that was??? Stearns and Foster.
Clearly this is the worst mattress we have actually ever owned. Within a year the bed mattress sagged, though not more than 1 inch. But it resembled oversleeping a wagon wheel rut. Hips, shoulders, back and knees hurt every night. Keep away from this product. We purchased our economy size mattress about 6 months earlier and 2 months into it there were sagging areas on each side.
I feel cheated and made the most of. Will never ever EVER buy another S&F item. I purchased the Stearns & Foster Queen bed mattress for $1500.00 and within 2 years the middle sagged so bad I had a tough time rising. I am healthy, typical weight and swim laps routinely, walk and remain active.
I finally changed it with a Jamison for half the price and sleep fantastic now. I put the S & F upstairs in the guest room however nobody wishes to sleep on it. It will go out on the curb. My Hubby and I bought a King Stearns & Foster Mattress/Box Spring from Ashley's Furniture.
I called Ashley's upset and scheduled an associate to come out to measure. Best Mattress For Couples Reviews. 1" in inmost area (after 22 DAYS!) and rep stated service warranty just changes at 1 1/2". Again, why need to we even have to call a representative after owning a mattress for 22 days ?? I check out evaluations alerting me about sagging issues prior to buying and I gambled that it wouldn't occur to us.
Extremely disappointing that we replaced a great mattress that we had with this one. I will not be acquiring a S&F again - Best Mattress Back Pain. I acquired a Stearns and Foster queen size bed and box spring that was promoted by the sales representative as an exceptional bed set that was really firm.
The typical body indentations you were to anticipate I read about on the Stearns and Foster site that were exceeded in the very first 2 months. Best Mattress For Money. Updated 12/16/2015 - I acquired a queen Stearns & Foster bed set, and after just a couple of months with simply myself sleeping on it, the bed started to droop annoyingly.
Plus it was measured numerous hours after I had actually awaken and was off the bed, whereas any indentation that was there had actually risen to a viewed typical level. Read This Article. Customer care was unprofessional and unsympathetic when handling me and my issues relating to the purchase of their product and the questioning of their guarantee assessment approaches.
Great luck and happy shopping. I purchased a Stearns and Foster Company Luxury Mattress in March of 2014. I believed I was purchasing comfort, young boy was I wrong. When awakening in morning, we find that our hips are extremely agonizing (we are both side sleepers). We likewise find that we roll to the center of bed.
Visit was made and artisans came out. He stated that I did not have an anxiety of 1 1/2 inches which there was nothing they could do. I said what about my guarantee, he said I did not fall in the guidelines. I bought a company bed not rock hard (Best Mattress Reviews).
Paid over $2600 for a king-size Stearns & Foster bed mattress at Sleepy's. Included a 10 year assurance. After 2 years, horrible imprint on both sides where we sleep. After trying to utilize package they send out from Marshall Mattress and downloading pics, could not do. I am a senior and this was very tough. Best King Size Mattress For Lower Back Pain.