I tried to call their client service number, and was informed through recording it'll be closed due to "unforeseen situations" and they don't know when it'll open. Lovely. Whatever took place to pride of produced item, or client fulfillment? I'm not even attempting to deal with Sears, which is very little better.
So we got our fourth replacement from Stearns and Foster and decided to change the type of bed completely. Sears was fantastic to deal with, they even credited us $890 on the distinction of the upgrade so we paid an extra $300 to go with the lux estate ultra plush hybrid bed.
The adjustable base often goes down on it own and smells strange still after 3 months. Smells like hay is the only way I can explain it. However I would recommend the lux estate hybrid ultra plush bed if you are looking for the softest bed!I would offer zero stars if possible.
I noticed the indentations about a year after purchase. I believed my back and hips were injuring due to exercise, however I believe it's this cheaply made bed. I can't believe they are permitted to remain in service with ripping individuals off. We had a bed before this one for about twenty years and no issues.
We now feel like we require to purchase a brand-new mattress since of the indentations and drooping causing us pain in the back. Will never ever buy another Stearns and Foster. Have this Stearns and Foster high profile for simply over a year. 14 mo. to be specific. I weigh approx. 130. Live alone! Stay at home 6-8 mo.
This bed mattress crapped out in about 6 mos.!!! I'm disgusted! 3 grand plus for the Lux! No! I have actually paid individuals to turn, after a few weeks I'm in a rut. Just dreadful. Bought a bed March 2015. The middle is currently drooping. Called the client service for Sleep Train. Erica notified me that all claims would be rejected due to the fact that I did not have a bar with a leg in the middle of my frame.
With all the bad reviews, on this website alone, I will KEEP AWAY from any Stearns and Foster bed permanently !!! The customer care was of no aid. On a side note, as I was talking to the salesperson about my problem, somebody else strolled in with the same issue. Our Website. Guess what sort of bed that was??? Stearns and Foster.
Clearly this is the worst mattress we have actually ever owned. Within a year the mattress drooped, though not more than 1 inch. But it was like sleeping in a wagon wheel rut. Hips, shoulders, back and knees ache every night. Keep away from this item. We purchased our king size mattress about 6 months earlier and two months into it there were sagging areas on each side.
I feel cheated and benefited from. Will never EVER buy another S&F product. I purchased the Stearns & Foster Queen mattress for $1500.00 and within 2 years the middle sagged so bad I had a difficult time getting out of bed. I am healthy, typical weight and swim laps frequently, walk and remain active.
I finally replaced it with a Jamison for half the cost and sleep excellent now. I put the S & F upstairs in the visitor space however nobody wishes to sleep on it. It will go out on the curb. My Other half and I purchased a King Stearns & Foster Mattress/Box Spring from Ashley's Furnishings.
I called Ashley's upset and arranged a representative to come out to measure. Best Mattress For Stomach Sleeper With Lower Back Pain. 1" in inmost spot (after 22 DAYS!) and rep said warranty just changes at 1 1/2". Again, why must we even need to call a rep after owning a bed mattress for 22 days ?? I check out evaluations warning me about sagging issues prior to buying and I gambled that it would not occur to us.
Very disappointing that we changed an excellent bed mattress that we had with this one. I will not be acquiring a S&F again - Best Mattress Consumer Reviews. I acquired a Stearns and Foster queen size bed and box spring that was promoted by the sales agent as an exceptional bed set that was extremely firm.
The typical body imprints you were to anticipate I check out on the Stearns and Foster site that were surpassed in the first 2 months. Best Mattress For Lower Back Pain And Neck Pain. Updated 12/16/2015 - I bought a queen Stearns & Foster bed set, and after only a couple of months with simply myself sleeping on it, the bed started to droop uncomfortably.
Plus it was measured lots of hours after I had actually awaken and was off the bed, whereas any imprint that existed had risen to a viewed typical level. Find More Info. Client service was unprofessional and unsympathetic when dealing with me and my concerns regarding the purchase of their item and the questioning of their warranty evaluation methods.
Great luck and delighted shopping. I purchased a Stearns and Foster Company Luxury Mattress in March of 2014. I believed I was purchasing comfort, kid was I wrong. When waking up in morning, we find that our hips are very agonizing (we are both side sleepers). We likewise find that we roll to the center of bed.
Consultation was made and craftsmen came out. He stated that I did not have an anxiety of 1 1/2 inches and that there was absolutely nothing they might do. I said what about my warranty, he said I did not fall in the guidelines. I bought a company bed not rock hard (Best Mattress For Lower Back And Neck Pain).
Paid over $2600 for a king-size Stearns & Foster mattress at Sleepy's. Came with a ten years assurance. After 2 years, dreadful indentation on both sides where we sleep. After trying to utilize set they send out from Marshall Mattress and downloading pics, could not do. I am a senior and this was very tough. Best Mattress For Side Sleepers With Back Pain.