I tried to call their client service number, and was informed through recording it'll be closed due to "unexpected circumstances" and they do not understand when it'll open. Lovely. Whatever happened to pride of produced product, or customer fulfillment? I'm not even trying to deal with Sears, which is very little better.
So we got our fourth replacement from Stearns and Foster and chose to switch the kind of bed entirely. Sears was excellent to work with, they even credited us $890 on the distinction of the upgrade so we paid an additional $300 to choose the lux estate ultra plush hybrid bed.
The adjustable base sometimes goes down on it own and smells odd still after 3 months. Smells like hay is the only method I can describe it. But I would advise the lux estate hybrid ultra plush bed if you are searching for the softest bed!I would provide absolutely no stars if possible.
I saw the imprints about a year after purchase. I believed my back and hips were hurting due to exercise, however I believe it's this cheaply made bed. I can't believe they are allowed to remain in company with ripping people off. We had a bed prior to this one for about twenty years and no issues.
We now seem like we need to purchase a brand-new mattress since of the imprints and sagging causing us neck and back pain. Will never ever buy another Stearns and Foster. Have this Stearns and Foster high profile for simply over a year. 14 mo. to be specific. I weigh approx. 130. Live alone! Stay house 6-8 mo.
This mattress crapped out in about 6 mos.!!! I'm disgusted! 3 grand plus for the Lux! No! I've paid individuals to rotate, after a couple of weeks I'm in a rut. Just horrible. Bought a bed March 2015. The middle is already drooping. Called the customer support for Sleep Train. Erica informed me that all claims would be rejected since I did not have a bar with a leg in the middle of my frame.
With all the bad reviews, on this website alone, I will STAY AWAY from any Stearns and Foster bed permanently !!! The client service was of no aid. On a side note, as I was speaking with the salesman about my issue, somebody else walked in with the exact same issue. Visit This Web-site. Think what kind of bed that was??? Stearns and Foster.
Plainly this is the worst mattress we have ever owned. Within a year the mattress drooped, though not more than 1 inch. But it resembled sleeping in a wagon wheel rut. Hips, shoulders, back and knees ache every night. Stay away from this item. We purchased our economy size bed mattress about 6 months ago and 2 months into it there were drooping areas on each side.
I feel cheated and benefited from. Will never ever EVER purchase another S&F product. I purchased the Stearns & Foster Queen bed mattress for $1500.00 and within 2 years the middle sagged so bad I had a tough time getting out of bed. I am healthy, normal weight and swim laps regularly, walk and remain active.
I lastly replaced it with a Jamison for half the rate and sleep fantastic now. I put the S & F upstairs in the guest space but no one desires to sleep on it. It will head out on the curb. My Other half and I acquired a King Stearns & Foster Mattress/Box Spring from Ashley's Furnishings.
I called Ashley's upset and arranged a representative to come out to determine. Best Mattress For Fat Side Sleepers. 1" in inmost spot (after 22 DAYS!) and associate stated service warranty just replaces at 1 1/2". Again, why must we even need to call an associate after owning a mattress for 22 days ?? I check out evaluations warning me about drooping concerns prior to acquiring and I gambled that it would not take place to us.
Extremely disappointing that we replaced a great mattress that we had with this one. I will not be buying a S&F once again - Best Mattress Firmness For Lower Back Pain. I acquired a Stearns and Foster queen size bed and box spring that was promoted by the sales representative as a remarkable bed set that was very firm.
The regular body imprints you were to expect I check out on the Stearns and Foster website that were gone beyond in the first 2 months. Best Mattress Company. Updated 12/16/2015 - I acquired a queen Stearns & Foster bed set, and after just a couple of months with simply myself sleeping on it, the bed started to droop annoyingly.
Plus it was measured numerous hours after I had awaken and was off the bed, whereas any imprint that was there had actually risen to a perceived normal level. Look At This. Customer care was less than professional and unsympathetic when handling me and my concerns regarding the purchase of their item and the questioning of their service warranty evaluation approaches.
Best of luck and delighted shopping. I bought a Stearns and Foster Firm Luxury Mattress in March of 2014. I believed I was buying convenience, young boy was I wrong. When awakening in early morning, we discover that our hips are extremely unpleasant (we are both side sleepers). We likewise find that we roll to the center of bed.
Visit was made and craftsmen came out. He said that I did not have an anxiety of 1 1/2 inches which there was absolutely nothing they might do. I stated what about my warranty, he stated I did not fall in the guidelines. I bought a firm bed not rock hard (Best Mattress Firm).
Paid over $2600 for a king-size Stearns & Foster mattress at Sleepy's. Featured a 10 year warranty. After 2 years, terrible imprint on both sides where we sleep. After trying to use kit they send from Marshall Mattress and downloading photos, might not do. I am a senior and this was really challenging. Best Mattress For Lower Back Pain And Hip Pain.